Privacy policy.
Effective Date: [02/16/25]
Last Updated: [02/16/25]
Waterfront Solutions is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information, particularly for SMS messaging and customer communications.
1. Information We Collect
We may collect the following types of information from customers:
Personal Information: Name, phone number, email address, and mailing address.
Payment Information: Credit card details or other billing information used for purchases.
Service-Related Information: Watercraft details, service requests, or appointment information.
Communication Preferences: Customer opt-in status for SMS notifications and other communications.
2. How We Collect Information
We collect customer information through the following methods:
When you provide information via our website forms.
When you communicate with us via phone, email, or SMS.
During in-person interactions, such as at our business location or service appointments.
When you complete a purchase or request services.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and fulfill requested services.
To schedule and confirm appointments.
To send important service-related notifications via SMS and email.
To process payments and provide receipts.
To improve customer experience and respond to inquiries.
We do not share customer information with third parties for marketing purposes.
4. Information Sharing
We do not sell or share customer information with third parties for promotional purposes.
We may share your information only when necessary for essential business operations, including:
Payment Processing: To facilitate secure transactions.
Service Fulfillment: If working with authorized vendors to provide services.
Legal Compliance: If required by law, such as responding to legal requests.
All sharing of information excludes mobile opt-in data. Customer opt-in information is never shared with any third party for any reason.
5. How to Opt Out of Communications
Customers can opt out of receiving communications from Waterfront Solutions at any time:
SMS Opt-Out: Reply STOP to any text message from us to unsubscribe.
Email Opt-Out: Click the "unsubscribe" link in any of our emails.
Direct Request: Contact us via phone or email to adjust your communication preferences.
6. Accessing or Updating Your Information
Customers may request access to, updates or deletion of their information by:
Emailing us at hello@waterfrontsloutions.com
Calling us at 402-623-0060
Submitting a request through our website’s contact form
7. Privacy Policy Availability
This Privacy Policy is publicly available on our website at: https://www.waterfrontsolutions.co
By using our services and opting in to receive SMS communications, you acknowledge and agree to this Privacy Policy.
For any privacy-related inquiries, please contact us at:
📧 Email: hello@waterfrontsloutions.com
📞 Phone: 402-623-0060